Leadership skills for Managers and Leaders (Trainer)

DAY ONE – YOUR LEADERSHIP

Session One

Introductions – course overview.

First things first – Understanding the THREE KEYS to unlocking your SUCCESS as a TRUE Leader.

• Mindset – Knowledge – Action.
  • Mindset – Opening the mind, challenging our beliefs and thinking like a leader.
  • Knowledge – Knowledge Vs Learning, understanding the importance of learning over knowledge.
  • Action – Key traits of great action takers and action makers.
• Winning attitudes.
  • Staying above the line – thinking like a winner every time.
  • Not dropping below the line and avoiding the victim mindset.
• The 4 stages of learning.
• Discussion – What makes a great leader for you, recognizing traits in others.
• Exercise – Finding your level as a leader – Score yourself against some great leadership traits.

 Session Two

The true power of Situational Leadership.

• How to be the right leader for the right situation, every time.
  • Understanding and using Ken Blanchard’s five leadership styles effectively.
  • Critical tips for the successful management and leadership of your teams.
• True communication is the response you get!
  • Accepting full responsibility for every communication we make.
  • What to do when communication goes wrong – understanding the true cost of poor communication.
• Exercise – Build the picture – The true power of effective communication.
• Discussion – What can we learn from the exercise and what can we do to improve our communication.
• Exercise – My biggest learnings from this morning.

 Session Three

The Strategic Leader.

• The great leaders’ checklist – 10 core principles for strategic leadership.
• How to define, encourage, lead and effectively manage your teams.
• Leadership vs Management – Understanding the differences and importance of both.
• Exercise – LEADERSHIP vs MANAGEMENT
• Discussion – How do you recognise when it is appropriate to lead or when to manage.

 Session Four

Getting it done – Leadership skills to achieve purpose.

• Nine tactics to influence, manage and lead your teams successfully.
• Leadership traits vs Followership traits – Great leaders need great followers.
• 15 things you can do today to become a better leader.
• Exercise – Score yourself as a LEADER and a FOLLOWER
• Discussion – What can you do today to be a better leader?
• Exercise – My biggest learnings from this afternoon.

 Close.

Leadership Skills for Managers and Leaders 

DAY TWO – YOUR TEAM

 Session One

Discussion – Recap from previous day.

Identifying the key factors that make a winning team.

• The 6 keys to a winning team.
• 12 strategies for building the ultimate team.
• Working with and making the change.
  • Storming – Forming – Norming – Performing.
• Exercise – ABCD – Score your managers, team leaders and team members.

 Session Two

The perfect fit – How to attract the very best people   

• How to attract and recruit the best people.
• Strategies and techniques for maintaining the highest levels of performance.
• How to activate, stimulate and motivate your teams.
• Discussion – what are our key motivators?
• Exercise – How will you motivate your teams when you return?
• Exercise – My biggest learnings from this morning.

 Session Three

Dealing with difficult people and managing conflict.

• Discussion – sharing experiences of challenging situations and tough individuals.
• Primary causes of conflict in the workplace and how to avoid them.
• Recognising and avoiding characteristics of dysfunctional teams.
  • Change the people or change the people.
• The formula for change – The secret formula to overcome objections and obstacles to change.
• Exercise – Working with the FIVE conflict management strategies.

 Session Four

Bringing it all together –

• 15 of the best tips for leading and managing your teams
• 15 of the best tips for Productivity – Recruitment – Motivation – Communication with your teams.
• Final Tips and Advice.
• Exercise – My Biggest Learning from this afternoon.
• Discussion – Questions, sharing commitments and key learnings from the two days.