1. Don't assume the sale.
Prospects are used to the traditional buyer-seller relationship. They assume you’ll pressure them. Therefore, they may decide not to tell you things that make them vulnerable to pressure. Until you’re sure you know the complete truth, you can never assume the sale is yours.
Even if you are not directly involved in sales in your day to role, you may be surpised to read we are actually involved in selling nearly every day. We are constantly selling ourselves, whether that be formally or informally, at work or at home, we are constantly vying for attention, understanding or priority. Even as a buyer we are selling... Consider this - In every single sales meeting a sale takes place. Either they sold you YES, or you sold them NO. So, understanding the sale and what makes people good at selling is a learned behaviour. Knowing some of the secrets to closing a sale might help you in both the work place and in life generally.... Enjoy.
In my experience, I am convinced that techniques and methods of sales are teachable to anyone who has the desire to learn. However, there are a few natural skills that are of great benefit if they already exist within those that want to be successful in sales. Without these, success will take a longer time but it can still be achieved. If there is no desire and dedication to learning or developing these skills, then the selling will be much more difficult and often very stressful.
When you deliver your product or service to the customers expectations they will be satisfied, no more, no less.
They will simply go away having received the goods or service to the expected standards and basically say nothing.
With so much written about marketing I thought I would put just a few simple factoids together to share some thoughts, interesting statistics and a maybe few pointers to help you on your way to generating more leads for your business. For me marketing has changed so much over the past 5-10 years. I believe it really is more about being found by your prospects than finding prospects these days....So here are a dozen factoids for you..
If every time you picked up the phone you could get a hold of a hot lead, selling anything in your business would be a no-brainer. But no matter how good a sales person you are, you will spend time quoting people who just aren’t ready to buy — yet.
How important is it that your services are easy to sell? Wouldn't it be even better if they were easy to buy?
Why is selling a service so different from selling a product? In some ways, the principles should be the same. The objective is to get the prospect to agree that the way to solve their problem is to use your product or service.
In my experience, I am convinced that techniques and methods of sales are teachable to anyone who has the desire to learn. However, there are a few natural skills that are of great benefit if they already exist within those that want to be successful in sales.