13th February 2012

You DON'T want your customer to be simply satisfied!

When you deliver your product or service to the customers expectations they will be satisfied, no more, no less. They will simply go away having received the goods or service to the expected standards and basically say nothing.
19th February 2010

Have you met your new customer yet?

As the Hungry Bear (Your Customers) emerges from Recession Hibernation you will notice him behaving differently. • He’s going to decide...
3rd February 2010

FREE SAT-NAV for business owners….

Do you know where you are going in your business for 2010? * Do you know where you will end up at the end of 2010? * Do you have some destinations planned? * Do you know how to set some realistic goals for your business? * How are you planning to take advantage of the recession recovery in 2010? * After all, if you don’t know where you are going how will you know if you have got there!
4th December 2009

Keeping Cash Flowing in a Down Economy

1. E+R=O - Event + Response = Outcome. Get your mind focused on what you can control and the opportunities that exist. Look for positive influences and people who take this climate as a welcome challenge.
30th October 2009

21 ways to increase your cash flow

Cash flow is essential during a downturn. Here are 21 ways to make sure you are maximizing your cash flow opportunities.....
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